Shipping policy
🌟CONFIRM
After the order has been paid, an Order Confirmation email will be sent to you. As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!).
🌟PROCESS
Our warehouse requires 1-5 days to process your order. While we will make every effort to handle your package as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.
🌟SHIPPING
Once your order is shipped, you will receive an email with details about the tracking number to track your package. You can also track the status of your shipment on your JOVIVI user account. Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. And, additional time may be required due to invalid address, customs clearance procedures or other causes. Please be advised that Standard Shipping time may be affected.
Thanks for your patience.
🌟SHIPPING TO UNITED STATES
|
Shipping Method |
Shipping Time |
Shipping Costs |
| Standard Shipping |
5 to 15 bussiness days |
Free |
| DHL Shipping | 5 to 1 business days |
US$20.00 Free - Order>US$119.00 |
🌟SHIPPING TO OTHER COUNTRY AND DESTINATIONS
https://jovivi.com/pages/shipping-faqs
🌟If there is any shipping issue with your package , please contact Customer Support Livechat service or send email at customer@jovivi.com. We'll get back to you as soon as possible.